With UniFLow™
you deliver
the right version
of the right
information
to the right
person.
What could be
more right?

Create and Capture

• Captures, indexes, converts and manages content from any source, including:
  • Non-structured images
  • Customer service interactions including IVR
  • Scanned and electronically converted paper documents
  • Multi-media formats and EDI data streams
  • Web information downloads
• Offers easy-to-use, logically-arranged dialog boxes that:
  • Guide application configuration, eliminating costly programming
  • Allow complete freedom for administrators to define document types, indexes, data storage, user groups and more
• Integrates seamlessly with legacy applications and third party products

Approve

• Dynamically assembles and publishes information according to customer-defined policies and procedures
• Transforms information from disparate sources into meaningful "knowledge" to efficiently fuel a health plan's business
• Promotes consistent application and enforcement of corporate standards

Route/Distribute

• Ensures transaction integrity and reuse (i.e., new transactions are assembled from existing transactions and delivered in the most useful form )
• Supports multiple customer environments:
  • Adds significant value to customer service, provider relations, credentialing and medical management functions
  • Provides flexibility to support special requirements (e.g., Medicaid reconciliation)
• Manages all transactions through common, single repository
• Scalable across distributed infrastructure to support customer growth
• Assigns, activates and prioritizes work queues to optimize resources.
• Provides full spectrum of connectivity to make timely, responsive and informed decisions and respond agilely to market dynamics

Secure

• Secures and personalizes information based on user roles and permissions
• Supports all HIPAA transaction sets and is HIPAA security certified

Retrieve and Archive

• Builds key indexes to easily locate and retrieve information
• Enables real-time data access through standard browser interface (e.g., Microsoft® Windows® Explorer)