Health Solutions Plus' flexible end-to-end platform optimizes Regional Care, Inc.’s business operations and performance
Melville, NY, November 8, 2016
- Regional Care Inc. (RCI), partnered with Heath Solutions Plus (HSP) to create an end-to-end platform that would provide additional functionality, optimize their overall
performance and streamline processes.
Regional Care Inc., like many in the healthcare TPA and Payer space, was operating on a legacy system that could no longer keep up with the demands of their daily needs. Due to lower than desired auto-adjudication
rates and having to operate across multiple, disjointed systems, they partnered with HSP to create an end-to-end platform that would provide additional functionality, optimize their overall performance and streamline processes.
Since the beginning of 2016, RCI has been using the HSP solution to build standardized reports and automate business operations through a complete, integrated platform that connects workflows and information to the right
people at the right time. The HSP Payer Suite has been customized to fit their needs, allowing them to connect critical information to the necessary departments through the ease of navigation to intuitive screens and accurate,
easy-to-read reports; the overall results have been increased operational efficiencies, optimal claims payment accuracy and turn-around times and significant improvement to the customer service experience.
The overall flexibility and customization of the HSP Payer Suite has allowed for RCI to create workflows within one comprehensive system; processes that were once disconnected are now integrated from start to finish.
RCI now has call response times decreased to less than three minutes, claims payment accuracy at 99 percent and significantly reduced claims turn-around times. In addition to these improvements,
RCI now provides standardized information to their clients in a timely manner that delivers the immediate ability to monitor operational and financial performance.
About Regional Care Inc.
“Since 1992, Regional Care, Inc. has, and continues to be, one of the nation’s premier third-party administrators (TPA). We now serve over 250 clients across 48 states and continue to actively pursue growth in our clientele.
This growth is built upon a long-standing foundation of exemplary customer service and effective health care cost management. We have teamed with cutting-edge business partners, identified the best available
PPO networks in each geographical area while implementing the use of the latest in TPA technology – all tools necessary to continue providing excellent service to our clients. Visit
. for more information."
About Health Solutions Plus, Inc.
Health Solutions Plus (HSP) offers the most comprehensive and modern core administration software solution for TPAs and Payers in the healthcare industry.
The HSP Payer Suite delivers the flexibility and automation needed to unify and maximize operational efficiencies, no matter the number of lines of business, all on a single instance of the application. For more information about Health Solutions Plus call 800-244-8718 or visit our website at